Bring your business to life using our
cannabis retail best practices
Customer-Focused Retail Training
Our Product and Sales Training has increased average basket size by up to 30%
Knowledgeable staff and insightful education lead to great experiences that keep customers coming back and drive profitability. Our training sessions are led by experienced budtenders, retail operators and industry experts who know what it takes to run high-performing cannabis retail stores.
Our Training focuses on:
Cannabis Education & Product Knowledge
Customer Profiles & Finding The Right Product
Point-of-Sale Systems & Store Operations Best Practices
Data-Driven Buying & Inventory Management
Save money and make Better Buying Decisions.
Take the guesswork out of product ordering. We apply our Category Management approach to help you better understand your sales, pricing opportunities and ideal inventory levels, while also ensuring the product selection stays fresh. Together we’ll optimize the cash flow of your business and use our active Category Management strategy to grow basket size in-store and make the most of any transaction.
Store Leadership Coaching & Support
Give your team the tools and support for them to own the business
Whether it’s understanding cannabis compliance, motivating their team or building community - we work with store leadership teams to ensure they have the right tools and support to lead. Regular check-ins, goal setting and building long-term community engagement plans are all ways that we help build your brand and make your store a staple of the community.
Opening a new store?
Let us get you started on the right foot.
Opening Month Support
Open with ease & the support of an experienced team.
Our Opening Month Support is designed to help save you money, open faster and ensure that your team is well trained to make the most of your first 6 months.
As part of your new store opening, we’ll guide you through the OCS ordering process, work within your budget to find the right products, receive your initial inventory and merchandise your store, and give your staff our complete Customer-Focused Retail Training to ensure everyone is thinking and acting like an owner.
Complete Store Setup
Standard Operating Procedures
Complete Operations Manual designed to ensure compliance while delivering great customer service and operational excellence.
Over 100 SOPs to cover all areas of running and managing your store and team in-line with cannabis retail regulations.
Cannabis and Operations Training
Our cannabis training prepares all team members with an in-depth understanding of the cannabis industry, brands and the products in your store.
Operations training translates your SOPs into action. We teach staff about store systems, situational and sales techniques, compliance and inventory controls, and give you the tools to effectively run and manage your space.
HR Business Solutions
Peace of mind people solutions tailored to your business including customized employee handbooks, HR administration and process design, Payroll and Policy support.
Product Mix and Initial Order Support
As listed above, we will work with you to build an initial product mix of well curated selection of popular, craft and premium offerings.
Our goal is to help you navigate the 1000+ cannabis SKUs and ensure that no product sits as dead weight in your store.
New Store Opening Management
We will design an 8 week New Store Opening program to ensure all parties are kept to your timeline.
This includes vendor management and partner guidance, as well as in-store merchandising, inventory, fulfillment and systems support during the final week to ensure a smooth opening day.
Systems Implementation
Technology implementation to support your Point of Sale, Payment Processing, Click & Collect and Digital Menus. This includes catalog creation for a cohesive in-store and online experience and menu board design to enhance education and ease of the customer journey.